Pfizer
One system for simpler management of work permits and access to the Pfizer site
Pfizer needed a central system for issuing work permits and controlling access for visitors and external contractors. By digitizing and automating the process, key departments were relieved of manual work, while permit issuance and mandatory training became easier to track.
After analyzing the workflow, we developed web and kiosk applications with two interfaces. Training, testing, and document issuance were significantly accelerated without compromising security or detailed verification. The on-site kiosk provides access to materials, testing, signing, and document printing at the point of use. A QR code is issued only after every condition is confirmed, combining a faster process with control and safety. The system tracks every prerequisite for entry, including mandatory materials, test results, and safety steps. Administrators receive a complete process overview, while users are guided from training and signature to final access authorization.
About the client
Pfizer is one of the world’s leading pharmaceutical and biotechnology companies, headquartered in New York. To support complex and highly regulated operations, it continuously improves processes that affect safety, quality, and efficiency.
01
Challenges
Centralize access control for employees, visitors, and external contractors
Provide training and testing as prerequisites for entering the site
Send individual notifications by SMS and email
Speed up the issuance of work permits and related digital documentation
Enable external contractors to approve documents with a digital signature at the kiosk

02
Solutions
Web and kiosk applications available through a browser and on-site devices, with administration of notifications and materials
Remote training and testing through a browser
Digital signature approval and document printing at the kiosk
Authentication of every visit through the web or kiosk application
QR-code authorization for entry and exit after all prerequisites are met
Additional safety checks within the work-permit process
Individual SMS and email notifications for every process step
Detailed overview of statuses and reports for all external contractors
03
Results
Remote visitor training without intervention from Pfizer employees
A digitized process for permits and site access
Fewer human errors through individual notifications and clearly defined steps
STRAIGHT TO SOLUTION
Bring structure to your business operations.
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